In spite of the fact that the web hosting service supplied by the different companies is de facto identical, each provider has got a customized platform with its own tweaks and different ways to complete particular operations. That’s why, an info-crammed knowledge base would be remarkably helpful both for people with little to no prior experience and for technically competent individuals who will ultimately learn how specific operations are executed, but will lose some time meanwhile. The purpose of such a knowledge base is to help make the service quick and easy to use, saving users time and energy. The outcome is happier clients, as they can easily find the information they are looking for, and a lot less work for the tech support staff, because typically the majority of the enquiries and difficulties that clients have are already included in the knowledge base. If the articles themselves are properly written and cover more things, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
If you purchase a shared website hosting package from our company, you will be provided with access to our elaborate online documentation where you will see information on pretty much everything associated with our hosting services. The topics encompass anything from how to set up an e-mail account on your handheld device, to how to accomplish various things using an .htaccess config file. The articles are written in an easy-to-grasp manner and include in-depth manuals on how to accomplish a given task inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns software applications on your desktop PC. The entire collection of articles will be available in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to find out pretty much everything associated with your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated packages feature exhaustive technical documentation where you will see information about all the features that our in-house created Hepsia Control Panel offers, together with solutions to different questions and predicaments that you might come across. All user guides include thorough explanations, which means that you will not have to worry about skipping something in case you are aiming to export a database, for instance. The troubleshooting articles include a number of different potential causes of particular issues and the solution for each one of them, so if you are not able to send emails although you have the correct settings, for instance, you can quickly find out what the reason for this may be and rectify the problem with a couple of mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in every section. If you desire to browse all help articles, you can use the Help menu, which is located in the top right-hand side of the window.